>ATTRACT MORE PROFITABLE CUSTOMERS FOR LIFE

Captivate your customers and maximise your profitability with Retail Membership Products and Services from Collinson Latitude.

Choose the right lures and your customers will bite. Keep giving them what they want and they'll be hooked for good.

At Collinson Latitude, we have a unique range of Retail Membership products and services specifically designed to entice your customers into doing more and spending more with you – now and in the future.

Recent research shows that online shopping grew by 16% in 2011 to £68bn. The retail market is expected to grow by 13% in 2012 with a total of £77bn in e-retail sales*.

Building customer relationships can generate new revenues for you. Understanding your customers and providing them with the right products and services – will get them spending more and keep them with you for longer.

We have worked with some of the world’s leading brands, helping them to attract and retain customers by creating meaningful relationships. These include: A.S. Watson, Brown Thomas, Harrods and The Body Shop.

As part of the Collinson Group we have over 25 years’ experience working with some of the world's leading brands. Our expertise in memberships, loyalty and promotions has helped brands motivate, engage and keep customers, and generate lasting new revenue streams.

Now we can do the same for you.

Want your customers to be more active and loyal? Working with The Children’s Mutual, we designed TCMcashback - a flexible cashback programme that differentiated their brand, rewarded customers and generated incremental revenue.

Want to change behaviour? Using our highly interactive promotional platform VISA encouraged cardholders to pay bills using their VISA card, as opposed to other means. Read more about how we helped VISA shift customer behaviour.

* ‘Strong Finish to 2011 for Online Sales’, IMRG, January 2012